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Frequently Asked Questions
Quick answers about the shop preview, future shipping, commissions, and how the studio works.
How does checkout work right now?
The shop is currently a preview. You can browse the catalog, but checkout and order requests are disabled while payment, inventory, and fulfillment are tested. No payment is collected.
Do you ship, and from where?
When ordering opens, shipping will initially be available only to United States addresses. Print-on-demand products will ship from the production partner matched to the selected format, with the rate shown at checkout. Local pickup is not a POD checkout option; after contacting Amanda, it may be arranged only for originals or other inventory she physically created or holds.
What is the difference between prints and originals?
Prints are archival giclée reproductions available in multiple sizes. Originals are one-of-a-kind paintings or drawings — once one sells, it is gone.
How do pet portraits work?
Pet portraits are by application. You apply and choose a tier (Sketch, Standard, or Heirloom); Amanda reviews, accepts, and invoices, then creates and delivers your piece. Reference photos are requested after acceptance.
Can I commission a mural?
Yes. Murals are by inquiry — share your space, rough size, and timeline through the contact page and Amanda will follow up about fit and scheduling.
What is your return policy on custom work?
Original and custom pieces are handled case by case. If something is not right, contact the studio and Amanda will work with you.